Street Signs in Surrey
Symbols included on Surrey County Council's Street and Building Signs
Claire Richards from Surrey County Council was responsible for a project to create a suitable environment for people with downs
syndrome and dementia, looking at many design features to make the space as accessible as possible - this
Claire and a number of
service users were looking at equality of access issues across all of Surrey's
provider services - day services, residential services, care management
offices etc. She says
"Although we found lots of ramps and hand rails on our travels,
accessible written information was decidedly lacking - often starting with
the sign on the front door!"
So it was decide that they needed to include symbols on the new signage for the Cottage.
Surrey County Council have extremely strict corporate guidelines as to what
appears on their signs - lettering, layout, colour and logos - all
signs must only have the Surrey oak leaves and approved wording only.
After much negotiation it was agreed symbols could be added. The choice of
the 'cottage' symbol was easy, as it had been used throughout the planning
phase appearing on all documents, file binders, news sheets and therefore
was familiar to everyone. The day service sign
was more problematic - They required a more diverse sign than the 'day
centre' symbol provided by WWS2000, and something a little less complicated
- so Widgit combed 'integrated' / 'group house' / 'day centre' and came
up with something that worked well for the services. Claire says
were asked what the resulting symbol represented and they clearly
understood it's meaning, agreeing that it should be added to the existing
sign. The symbol on this sign is perhaps not as large or dominant as we
would have wished - but hey - I recognise we managed to convince a huge
corporate entity to change policies that have been in effect for years!"