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How the Army Cadets use Widgit Symbols to build confidence in their ranks
Creating accessible communication that helps every Cadet succeed

When it comes to supporting young people with additional needs, inclusive communication is key – and with the Army Cadets, it’s essential to ensuring every young person feels seen, heard, and valued. As part of the organisation’s commitment to accessibility, we spoke to Lieutenant Colonel Rachel Diss, National Lead Diversity and Inclusion Advisor for Army Cadets, about how Widgit Symbols are helping to foster more inclusive environments where all Cadets can thrive.


How have you integrated Widgit Online into the Army Cadets’ day-to-day activities? Can you share specific examples of how it's used across different settings?
We’ve integrated Widgit Online into a wide range of Army Cadet activities, with a major focus on accessibility and inclusion. For example, we use visual timetables, briefing notes, and noticeboards with symbols to support Cadets with dyslexia, limited literacy, or those who don’t speak English as a first language. Key areas like uniform or badge names are displayed with symbols and labels, helping Cadets learn terms like ‘Lieutenant’ or ‘Sergeant’, which can be difficult to spell or pronounce. We’ve also created Stories to Help so Cadets understand what to expect during complex activities like range days, including visual sequences of safety procedures and routines, to ease anxiety and help Cadets feel more in control.
Since using Widgit Online, have you noticed any improvements in Army Cadet engagement? Can you provide specific instances where Widgit helped increase participation or interest in learning?
While we haven’t formally measured impact, the feedback we’ve received strongly suggests that Widgit has improved engagement. One parent, also an adult volunteer, said her son is now able to read the camp timetable independently, which was a big step for him. This kind of accessibility builds confidence - particularly for Cadets with dyslexia or low self-esteem - who might otherwise struggle silently and avoid asking for help. By displaying symbol-supported materials in public spaces like the noticeboard, we avoid singling out Cadets who need extra support. It normalises inclusive communication and ensures that those who benefit most can access information without feeling different or embarrassed. This integration into mainstream presentation encourages wider participation and makes activities more approachable for everyone.

Can you share any innovative ways the Army Cadets have used Widgit Symbols to support specific subjects or areas of learning?
Yes, we’ve used Widgit Symbols in some creative ways, particularly to support language learning and instructional comprehension. One example came from a secondary school teacher involved with us who works with students requiring extra support. She explained how she teaches key vocabulary first using visual aids before starting a topic. Inspired by that, we created word sheets with a central image and related terms and symbols around it. These are used on noticeboards to reinforce vocabulary the Cadets will hear during training, enabling them to process and retain new terms more effectively. This supports both revision and independent learning; Cadets can revisit the images later to reinforce what they’ve learned without having to ask for repetition. It creates a visual memory that goes beyond what spoken words can offer, especially for abstract or military-specific terms.
What do you feel are the most valuable features of Widgit Online?
One of the most valuable features of Widgit Online is the shared folder system, which allows different regions - like Scotland, Northern Ireland, Wales, and across England - to create and share resources. Since we all run the same syllabus and summer camps, sharing saves time and promotes consistency. Personally, I’ve created a six-step morning routine with Widgit that Cadets can follow at camp. To include things like waking up, getting dressed, and going to breakfast. It supports younger or less experienced Cadets in becoming more independent and reduces their reliance on others. Older Cadets can also refer younger ones to the routine without having to supervise every step, fostering self-reliance. The ability to adapt and reuse these visual routines across units is a huge time-saver for our busy volunteers!

Would you recommend Widgit to other organisations, and why?
Absolutely! I know that many are aware we use it, and I think there’s interest. It’s particularly helpful when there’s a volunteer who understands special educational needs or is motivated to support inclusive communication. Our volunteers often juggle full-time jobs, families, and Cadets, so we try to create resources others can simply download and use. Widgit helps normalise inclusive practices across diverse backgrounds - whether it's neurodiversity, language differences, or disability. It's not about simplifying things unnecessarily but about speeding up communication and making information more accessible. With its growing presence in the wider world (and even football stadiums!) it’s clear that Widgit’s value goes beyond education; it’s about making the world easier to navigate for everyone.
Next Success Story – Supporting Multilingual Learners with Widgit Online at South View School